Frequently asked questions.

give with mili is a South African digital giving platform that makes it easy to give to informal workers like car guards and petrol attendants. By scanning a unique QR code, you can see the person's profile and give directly to them - secure and cashless, and without needing to download an app.

No. Simply scan the recipient's QR code with your phone's camera. Their profile will open instantly in your browser - no app download required.

No. Giving through mili doesn't require an account or sign-up. Just scan a recipient's QR code, choose an amount, and pay securely - the whole process takes less than a minute.

Scan the person's mili QR code, view their profile, choose an amount, and complete your payment securely through our payment partner, Ozow. The whole process takes less than a minute.

Yes. All payments are processed by Ozow, a licensed South African payment service provider. mili never sees or stores your banking credentials or card details.

Your giving can be completely anonymous. If you'd like, you can include an optional reference or short message of encouragement that the recipient will see - but sharing your identity is never required.

The amount you choose is the amount you give. A small transaction fee may be applied by Ozow or your bank - this is outside of mili's control.

Yes. When you give, you can choose to cover the transaction fees yourself. You'll pay a little extra, and the person you're supporting receives your full intended amount - so every cent of your kindness reaches them.

Payments made through the Platform are voluntary and final. If you believe an error occurred, please contact us at info@givewithmili.co.za and we will do our best to assist.

Payments are processed via Ozow, which supports EFT payments from all major South African banks including Absa, Capitec, FNB, Nedbank, and Standard Bank.

mili takes no platform fee and never profits from your contribution. The only deductions are small transaction fees from our payment partner, Ozow - 1.5% of the amount (minimum R1.00) on the giver's side, and R2.00 per payout to the recipient. If you'd like the recipient to receive your full intended amount, you can choose to cover these fees yourself when you give.

Visit app.givewithmili.co.za and complete the sign-up form. You'll need to provide some personal details, a profile photo, your ID or passport, and your banking details. Once submitted, your application will be reviewed and you'll be notified of the outcome.

No. Signing up to receive with mili is free and there are no monthly fees. The only deduction is a small payout fee charged by our payment partner, Ozow - mili itself does not charge you to use the platform.

You will need: your full name and date of birth; a South African ID number or passport number; a cellphone number; a profile photo; a photo or scan of your ID document; your bank account details or mobile wallet details.

We aim to review all applications within 2 business days. You will receive an email notification once your profile has been approved or if we need any additional information.

Once approved, visit app.givewithmili.co.za and click 'My QR Code.' Enter your ID or passport number and your QR code will be displayed. You can download or share it directly from there.

Once a giver completes a payment, funds are processed and disbursed to your bank account via Ozow. Processing times depend on your bank but are typically within 1 to 2 business days.

All major South African bank accounts are supported, including Absa, African Bank, Capitec, Discovery Bank, FNB, Investec, Nedbank, Standard Bank, Tyme Bank, and Old Mutual. If you do not have a bank account, you can register with a supported mobile wallet such as MTN MoMo or Vodacom M-Pesa.

Yes. Visit your profile page via app.givewithmili.co.za, verify your identity, and submit your updated details. All changes are reviewed by the mili team before taking effect to ensure your account remains secure.

Your privacy and security matter to us. Your personal and banking details are stored securely and used only to verify your identity and process your payouts - we never sell your information. For full details, see our Privacy Policy.

Your QR code is always accessible. Simply visit app.givewithmili.co.za, click 'My QR Code,' and enter your ID or passport number to retrieve and download it again at any time.

Yes. mili is a web-based platform accessible from anywhere in South Africa. As long as the recipient has a mili profile and QR code, givers can support them from anywhere.

You can reach us at info@givewithmili.co.za, or through our social channels. See the Contact page for more ways to get in touch.