give with mili (Pty) Ltd
give with mili (Pty) Ltd ("mili", "we", "us", or "our") respects your privacy and is committed to protecting personal information in a lawful, responsible, and transparent manner.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use the mili website and platform (the "Platform").
This Policy is drafted in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applies to all users of the Platform, including Givers, Recipients, and general visitors.
For purposes of POPIA, the responsible party is:
give with mili (Pty) Ltd
Registration number: 2025 / 336690 / 07
Email: info@givewithmili.co.za
Cape Town, South Africa
The Information Officer may be contacted at info@givewithmili.co.za.
We collect only the minimum personal information reasonably necessary to operate the Platform and fulfil its purpose.
When you scan a QR code, visit the Platform, or contact us, we may collect:
Important: mili does not collect, store, or process credit card numbers, banking PINs, or payment credentials. All payment data is handled exclusively by third-party PSPs.
Where Recipient onboarding or profile creation is enabled, we collect:
This information is collected only to the extent necessary to enable Platform functionality, verify Recipient identity, and facilitate disbursements via our payment service provider, Ozow (Pty) Ltd.
If you contact us directly (via email or forms), we collect:
To avoid ambiguity and reduce risk:
We process personal information only for legitimate and lawful purposes, including to:
We process personal information in accordance with POPIA on the following bases:
We do not sell personal information.
We may disclose personal information only in the following limited circumstances:
mili processes payments exclusively through Ozow (Pty) Ltd (www.ozow.com). Recipient banking details necessary to facilitate disbursements are shared with Ozow for this purpose. Payment collection and disbursement occurs within Ozow's infrastructure and is governed by Ozow's own Terms of Service and Privacy Policy, available at www.ozow.com. Users are encouraged to review Ozow's policies before using the Platform.
We may share limited information with trusted technical service providers (e.g. hosting, analytics, or communications) under confidentiality and data protection obligations.
We may disclose information if required by law, court order, or to protect the rights, safety, or property of mili, its users, or the public.
Some of the service providers we rely on - for example, hosting, email delivery, or analytics - may store or process personal information on servers located outside South Africa. Where personal information is transferred across borders, we take reasonable steps to ensure it is processed by parties who are subject to data-protection laws or contractual safeguards that provide an adequate level of protection, as contemplated by POPIA.
When you initiate a payment, you leave the mili Platform and interact directly with a third-party PSP.
This Privacy Policy does not apply to PSPs. Users are encouraged to review the relevant PSP's privacy policy before completing any payment.
mili may use cookies and similar technologies to:
You may disable cookies in your browser settings, though certain features of the Platform may not function correctly as a result.
For website traffic statistics, mili uses Vercel Web Analytics, a privacy-friendly service that collects anonymous, aggregated information such as page views, referring sites, and approximate visitor location at country level. This service does not use cookies, does not track you across other websites, and does not identify you personally.
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or destruction.
These measures may include secure hosting environments, access controls, and encryption where appropriate. However, no digital platform can be guaranteed to be completely secure, and users acknowledge this inherent risk.
In the event of a security compromise where there are reasonable grounds to believe that personal information has been accessed or acquired by an unauthorized person, we will notify the Information Regulator and any affected data subjects as soon as reasonably possible, in line with our obligations under POPIA.
Personal information is retained only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.
When information is no longer required, it is securely deleted or anonymised.
As a data subject, you have the right to:
Requests may be directed to info@givewithmili.co.za. To protect your information, we may need to verify your identity before actioning a request.
You may also lodge a complaint directly with the Information Regulator of South Africa:
Information Regulator (South Africa)
Email: POPIAComplaints@inforegulator.org.za
Website: inforegulator.org.za
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
The Platform is not intended for use by individuals under the age of 18 without the consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
We may update this Privacy Policy from time to time. Any changes will be published on the Platform with an updated effective date.
Continued use of the Platform constitutes acceptance of the revised Policy.
For questions, concerns, or privacy-related requests, please contact:
give with mili (Pty) Ltd
Email: info@givewithmili.co.za
Attention: Information Officer
Cape Town, South Africa